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Off-Campus Access Help for Library Resources: Home

Instructions and help for persons accessing library resources from off-campus.


This guide is designed to assist you with any questions you might have accessing library resources from off-campus.

Online issues have many factors involved and may take some time to resolve. Some of these could be:

  • You, your computer, your browser,
  • The Sinclair Library and all of it's factors,
  • IT at Sinclair, its servers and connections,
  • The resource provider or vendor (such as EBSCO or OhioLINK),
  • The phone/cable company,
  • The Internet in general...

eLearn Help

In some cases, library resources such as article links or streaming videos might be put into eLearn for a class by your instructor.

If none of the information in this guide helps, or you need help with eLearn in general, call the Sinclair Helpdesk at

  • (937) 512-4357 (HELP) or
  • (866) 781-4357 (HELP) toll free.

You might also contact your instructor to let him or her know that there is a problem.

Announcements, problems, etc.

PLEASE remember that most online library resources require a 9 digit Tartan number for you to use when off-campus. Read more here.

Reporting a problem - Contact Us

If this guide was unable to help you in resolving your problems, or you would like to reach a person directly, please contact us by:

Phone - (937) - 512 - 3004

 Email - or try our new service LibAnswers

Chat/Text (after hours) - Know it Now (More info)

Facebook - Message us or Post on our wall (Requires a Facebook Account)

Normal Library Hours*
Monday - Thursday:   7:30 am - 9:30 pm
Friday:                            7:30 am - 5:00 pm
Saturday:                      9:00 am - 4:00 pm (Closed during the Summer)
Sunday:                         Closed
(*Interim, Holiday, and Summer Hours Differ)

Need to find WiFi near You?

Do you have a laptop, but no Internet access at home? Find yourself away from home and suddenly have the urge to do homework?

Try one of the links below to search for Wi-Fi near you. (Some sites offer free access, but some may charge a fee.)


What do you have the most trouble with when using Library resources?

Finding articles: 21 votes (33.87%)
Finding books: 13 votes (20.97%)
Logging in from Off-Campus: 17 votes (27.42%)
Navigating the Library Website: 7 votes (11.29%)
Other: 4 votes (6.45%)
Total Votes: 62
Learning Centers: Englewood | Huber Heights | Preble County
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444 West Third Street, Dayton, Ohio 45402 | 1.800.315.3000
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